Privacy Policy

Your privacy is important to us

Last updated: October 17, 2026

1. Introduction

TouchMunyun ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, shipping address, and billing information
  • Account Information: Username, password, and profile information
  • Order Information: Purchase history, payment details, and shipping preferences
  • Communication Data: Messages, feedback, and correspondence with us

We also automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

Checkout location (optional): When you place an order, we may ask your browser for approximate device location (with your permission) to record where checkout was started. We also geocode your shipping address to approximate delivery coordinates. These are used for order fulfillment, fraud prevention, and customer support—not for advertising.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Manage your account and provide customer support
  • Send you order confirmations, updates, and shipping notifications
  • Respond to your inquiries and requests
  • Send you marketing communications (with your consent)
  • Improve our website, products, and services
  • Detect and prevent fraud and abuse
  • Compare checkout device location with geocoded shipping address when both are available
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, address geocoding (e.g. Mapbox, Google Maps, or OpenStreetMap/Nominatim), and data analysis
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your personal information
  • Withdrawal: Withdraw consent where processing is based on consent

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to these facilities.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

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